"People do flock back": Universal Store CEO upbeat on bricks and mortar retail

 Universal Store (ASX: UNI) CEO Alice Barbery says she has been described as "backwards, out of touch and even misguided" for her views on the importance of physical retail to drive growth, but what once felt like a lone voice during the pandemic hype of digitalisation has since been amplified.

"It’s only recently that this long-touted 'bricks and mortar retail is going to die' kind of chat has been rethought and refocused," Barbery told a Queensland Business Breakfast organised by Morgans at the Brisbane Club yesterday.

"It's incredibly exciting to see people returning to CBDs. When we take shops away, people will stay home. When you reopen them, people do flock back," she said.

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